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What's Does a Recruitment Company Do?
For all those of you who've by no means worked with them, recruitment agencies are an important mystery. What do they actually do? Are they any good? What are they to start with? Corporations? NGOs? Employers? Governmental organizations? So many questions... So let's clear the air a bit.
Initially, recruitment agencies are corporations - primary and strange firms which have staff, that pay taxes and that make profit (or at the least attempt to because the area of interest could be very tough and competitive). On the market there are a number of world high rollers which might be present in several countries (like Lugera & Makler, Adecco, Trenkwalder), just a few small businesses that specialize on a niche, are good at it and really make profit (like SAP recruitment) and several others which try to survive (however most of the occasions do not).
A recruitment agency covers mainly primary activities: helps candidates discover a job and helps different corporations discover good candidates for the open positions they have. So they're a mediator on the market between candidates that seek for jobs and firms that search for candidates. Most businesses (I use "most" because all of these we have worked with did it, however I can't wager that every one in the world are in the identical situation) offer largely free providers to candidates and get paid by corporations only.
To a candidate, a recruitment company offers the following services (primary services are free):
- Receiving their resume and inserting it in a database which helps search for candidates with a certain skailing; for agencies operating on the identical market, competition is huge because they end up finally with an identical database, so successful the client gets more durable; also, small inexperienced businesses cannot compete with massive ones which already have a huge list of candidates that they can search in minutes;
- Helping the candidates build a professional resume (typically paid service);
- Assessing the candidate's skills by making use of tests (IT, language, professional psychological tests) or throughout interviews;
- Offering improvement suggestions (generally paid service) and providing to incorporate them in training or coaching sessions (additionally mostly paid service);
- Sending the candidate's resume to employers who've open positions, in keeping with required skills (free service principally);
- Providing the candidate feedback in case of rejection or mediating the salary providing process (mostly free service).
To a company, a recruitment company presents the following services:
- Search resumes of their database;
- Post ads on suitable recruitment channels;
- Interview and test candidates;
- Propose the most effective candidates for the available positions;
- Exchange candidates without spending a dime if candidate leaves or is being fired (on candidate's fault) within a certain time limit (3-6 and even more months relying on position);
How does the hiring process work?
1. The consumer of the recruitment agency opens a position and gives it to 1 or several recruitment agencies, relying on inside requirements, policies or depending on the signed contract between the 2 parties;
2. The shopper may be required to pay an advance price (used for posting ads or for initial time spent on interviews). Charge shouldn't be returned. Depending on initial agreement, this payment may be skipped and a remaining success payment paid instead (only if company manages to fill the position with the suitable candidate);
3. Agency posts ads, selects resumes, interviews candidates;
4. Company gives a closing list of top candidates to the client;
5. Consumer interviews closing candidates and gives one or a number of;
6. If position(s) is (are) covered, taxes are paid and process stops; else, recruitment process starts again. If a number of businesses work on the identical position, the first one to fill it gets the money. The remaining just waste time.
A recruitment company works just like every other company. It is a service provider. Its employees are recruiters (the people who do the actual recruitment and selection), sales folks (who search for clients and sign contracts - typically in small businesses sales people are additionally recruiters) and support people (like finance individuals, building upkeep, drivers, any other inner position needed for an organization to work efficiently).
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